I've Earned It
This video will remind you of the rewards our customers expect when travelling on all Star Alliance member airlines, such as priority check in, lounge access and priority baggage delivery. It features Simon Woodroffe OBE, founder of the Yo! company and a Star Alliance Gold member. Consistent delivery of all promised Star Alliance benefits is the key to winning customers’ loyalty. Thank you for helping us make this happen!
Radio Frequency Identification is a new technology that allows an airline to track a passenger's bag from check-in to pick up. By embedding a chip in the bag tag, airlines and airports can ensure they will always know where it is. The RFID technology was tested in Chicago in 2009. This video explains how it would be used.